The use of video on the Internet has grown dramatically in recent times. Implemented correctly, video has the potential to engage the Internet audience, whether that is to entertain, inform or sell products. Very little research is available on how best to include video on the Internet, so UsabilityOne has undertaken research (an expert review, usability testing and an online survey) to develop usability guidelines for video usage on the Internet.
(First published: March 2008)
> Download
UsabilityOne’s latest industry report is now available for free download. The report assessed the user experience of ten of Australia’s leading health insurance websites against 162 usability principles. On average the sites assessed complied with just 68% of the 162 principles, suggesting significant changes need to be made across all areas of these websites.
(First published: August 2007)
> Download
With the planned entry of the Singapore Airlines-backed Tiger Airways into Australia, the airline market is likely to become more competitive than ever. It was with this announcement that UsabilityOne decided to take a look at airline websites to see if anything could be done to foster a more positive user experience.
(First published: May 2007)
> Download
The User Experience of Superannuation Websites
This report evaluates 8 Australian superannuation websites against 152 common usability principles and guidelines. On average, the eight sites complied with just 70% of the principles. The evaluation suggests there is considerable room for improvement.
(First published: January 2007)
> Download
The User Experience of Federal Government Websites
This report highlights aspects of Government websites that can be improved to enhance usability for all users. The report compares the user experience of ten Federal Government websites and offers specific guidelines for addressing usability shortcomings.
(First published: February 2007)
> Download
Website Success: A Practical Framework for Maximising Website Results
The ‘Website Success’ Whitepaper documents the approach that UsabilityOne employs to help our clients accurately measure the performance of their websites and continually improve performance. It is a simple process for managing a website that every website manager should be following.
(First published: February 2007)
> Download
The User Experience of Local Council Websites report evaluates the websites of 16 Victoria local council websites. Each website was rated against 75 usability principles that all websites should adhere to.
(First published: January 2006)
> Download
