The Usability Fundamentals training course is designed to help you learn the tools and techniques needed to develop intuitive products and websites for end users.
The training course uses interactive materials and examples to introduce key concepts of usability. Insight is provided to help you understand how to convert website visitors into paying customers, maximising income streams, minimise the likes of Call Centre costs, and help avoid common design mistakes.
Outcomes of course
By the end of the course, attendees will:
- Have a comprehensive understanding of usability principles,
- Be able to better develop products with a user
focus,
- Help make products/websites more successful,
- Understand best practice usability for web development.
Who is the course for?
- User interface designers
- Developers/programmers
- Business analysts
- Product management
- Marketing staff
- Government Employees
Facilitators
UsabilityOne staff boast a diverse set
of skills including: usability research, market research
and web analytics. Our experience in improving websites and
interactive systems ensures that your learning
experience will be underpinned by practical case studies and
examples. The trainers have a combination of both academic
and commercial training experience and are quite often asked
to be guest speakers at industry gatherings.
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Course Content
The Usability Fundamentals course is designed to give you a comprehensive overview of the
following topics:
Principles of usability
- Background/history
- Usability defined
- Why Usability?
- Heuristics
Web usability
- Information architecture
- Forms
- Search
- Multimedia (video)
- Web 2.0
Writing for the web
- Task completion
- Writing techniques
- Links & images
- Style & maintenance
Usability in your organisation
- Usability evaluation techniques
- Website analytics/Optimisation
Running in-house usability tests
(optional workshop)
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 Attendee feedback:
“Excellent workshop. Some really useful
activities that will really help us move forward with web strategy.”
“Exercises were very practical and relevant to what I
do”
“Very interesting and interactive!”
“Very hospitable trainers...knew topic well and
easy to follow” |
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Dates & Location
The course is conducted over two morning
sessions. Morning tea and lunch will be provided.
| Melbourne |
| Date: |
21st - 22nd July 2009 |
| Time: |
9am – 12.30pm |
| Where: |
119 Ferrars Street
South Melbourne, 3205, Victoria |
| Sydney |
| Date: |
18th
- 19th June 2009
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| Time: |
9am – 12.30pm |
| Where: |
Level
1, 26–28 Wentworth Ave
Surry Hills 2010,
NSW |
N.B. Company training packages
are also available and can be tailored to suit the
needs of your organisation. Contact UsabilityOne
for more details.
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Costs & Registration
The cost for this course is $770
incl GST
(15% discount for each subsequent attendee from the same
organisation).
Running in-house usability tests (Optional). From 1:30pm to 5pm on the second day of training
$300 inc GST (this is a discounted rate for those
attending the Usability Fundamentals Course). Read more on the 'Running in-house usability tests workshop' page
To register, email your details to email@UsabilityOne.com, phone 1300 783 103 or fax the completed registration form to (03) 9684 3434. Please note, spaces are limited, so book early!
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