The Usability Fundamentals training course is designed to help you learn the tools and techniques needed to develop intuitive products and websites for your end users.

The training course uses interactive materials and examples to introduce key concepts of usability, give insight into converting website visitors into paying customers, minimise the likes of Call Centre costs, and help you avoid common design mistakes.

Outcomes of course

By the end of the course, attendees will:

• Have a comprehensive understanding of usability principles,
• Be able to better develop products with a user focus,
• Help make products/websites more successful,
• Understand best practice usability for web development.

Who is the course for?

• User interface designers
• Developers/programmers
• Business analysts
• Product management
• Marketing staff
• Communications Staff
• Government Employees

Course outline

The Usability Fundamentals course is designed to give you a comprehensive overview of the following topics:

Principles of usability

• Background/history
• Usability defined
• Why usability?
• Heuristics

• Information architecture
• Forms
• Search
• Multimedia (video)
• Web 2.0

• Writing techniques
• Links & images
• Style & maintenance

• Usability evaluation
• Creating a usability culture

Facilitators

UsabilityOne staff boast a diverse set of skills including: usability research, market research and web analytics. Our experience in improving websites and interactive systems ensures that your learning experience will be underpinned by practical case studies and examples. The trainers have a combination of both academic and commercial training experience and are quite often asked to be guest speakers at industry gatherings.